Effective Date: September 11, 2025
Introduction
This Privacy Policy governs the manner in which OUD BEAUTY & WELLBEING RETREAT ("we," "our," or "us") collects, uses, maintains, and discloses information collected from users (each, a "User") of the https://oudretreat.com/ website ("Site"). This policy applies to the Site and all products and services offered by OUD BEAUTY & WELLBEING RETREAT. We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and UK GDPR.
Data Controller
OUD BEAUTY & WELLBEING RETREAT is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or how we process your data, please contact us using the details at the bottom of this page.
Information We Process
We do not have a contact form, user accounts, or any interactive features that require you to submit personal information directly through the website itself. We do not collect names, email addresses, IP addresses, or any other personally identifiable information through your direct use of the Site.
When you choose to contact us via phone or postal address, you are voluntarily providing information to us. Any personal data you share in this manner will be processed solely for the purpose of responding to your inquiry or fulfilling your request. This data is not stored on our website's servers and is handled with the utmost care to ensure your privacy is respected.
Use of Analytics and Cookies
Although our website currently does not use tracking technologies, OUD BEAUTY & WELLBEING RETREAT may in the future implement tools such as Google Analytics and Google Search Console to collect non-personal data on website usage. This information would be used for internal purposes to understand how our visitors interact with the site, allowing us to improve its content and performance. This data would not be used to identify individual users.
If in the future we use cookies or similar tracking technologies, we will provide clear information about what they are, what they do, and request your consent where required under GDPR and the ePrivacy Directive.
How We Use Personal Information (GDPR Article 6)
The legal basis for processing any personal data you voluntarily provide is your consent and our legitimate interest in responding to your communications. We will only use your information for the specific purpose for which it was provided. We will not use your personal data for marketing, profiling, or any other purposes without your explicit consent.
Data Retention
We retain personal data only for as long as necessary to respond to your inquiry or provide requested services. After this, the data will be securely deleted or anonymised, unless we are required by law to keep it longer.
International Data Transfers
If we use third-party services (such as Google Analytics) that transfer personal data outside the United Kingdom or European Economic Area (EEA), we will ensure that such transfers are protected by appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission or UK Information Commissioner’s Office.
Security of Personal Data
We adopt appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction.
Your Rights Under GDPR (GDPR Articles 15-22)
As a data subject, you have the following rights concerning your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can ask us to correct any inaccurate or incomplete data we have.
- Right to Erasure ("Right to be Forgotten"): You can request that we delete your personal data.
- Right to Restriction of Processing: You can ask us to limit how we use your personal data.
- Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You can object to the processing of your personal data.
To exercise any of these rights, please contact us using the information provided below.
Lodging a Complaint
If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK, or your local data protection authority if you are based in the EU.
Changes to this Privacy Policy
OUD BEAUTY & WELLBEING RETREAT has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site and revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we process. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
OUD BEAUTY & WELLBEING RETREAT
Phone: 07767 548 432